Refund policy

Return Policy

We want you to be happy with your purchase!

We accept returns within 30 days of delivery. Items must be returned in their original condition and packaging.

To request a return, please contact us before sending your item back so we can provide return instructions.

Return shipping costs are the responsibility of the buyer, unless the item received was incorrect or arrived damaged.

Once your return is received and inspected, your refund will be issued to your original payment method. Original shipping charges, if applicable, are non-refundable.

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible so we can make it right.

Gioielli Italy